We now have the facility to send patients a text message to remind them of their appointments at the surgery. The text messages are sent automatically from our appointment system to each patient. The messages are sent at 18.00 the day before the appointment is due, except for appointments which are on Monday, when the message will go out on the previous Friday (please note, the time you receive the text may vary due to the capacity of your mobile network). Patients who sign up for this service will receive a message similar to the one below direct to their mobile phone.
“Appointment Reminder, June 11 and 12:40pm with ‘Doctor/ Nurse’ at Arnos Grove Medical Centre, If you can’t attend please text back “CANCEL””.
Please do not text back anything more than the word “CANCEL” as we may not receive this message if you do. Alternatively please call the surgery on 0208 368 4455 to cancel your appointment as soon as possible, so we can offer the appointment to another patient. This service is completely free and confidential for our patients and it is very simple to set up. When you next book an appointment tell the receptionist your mobile phone number which will be added to your clinical record. Our appointment system then does all of the work automatically for us, sending out reminders to all patients for the following day. If you would prefer not to receive text message reminders please just let a member of the reception team know and they will disable this for you.
Please fill in the form below if you would like to sign up to receive text message reminders from the surgery or update us of your mobile number.