This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Arnos Grove Medical Centre
269 Bowes Road, New Southgate, London, N11 1BD

‘Help us to help you towards better health’ (Updated August 2019)
E-Mail: enfccg.arnosgrove-reception@nhs.net

Due to Coronavirus, help protect us all by using our new e-Consult online service; the main route of access to our GP services. Our Response time: between 24-48 hours. Access e-Consult on our website or the NHS App

The Practice Charter

  • We will treat all our patients with courtesy and respect and patients have a right to confidentiality
  • We will offer an appointment for a routine matter within two working days and up to 2 weeks in some cases.
  • We will try to see you within 30 minutes of your appointment time and if there is a delay it is due to a medical necessity. 
  • Prescription requests made in writing will be ready within two working days. Please do not use GP appointment to request repeat prescription medication- this can be done at the reception. 
  • We have zero tolerance towards violent or abusive patients or anyone with threatening behaviour. These patients will be removed from our list.
In return we would expect you to: 
  • Treat the staff, doctors and premises with respect.
  • Be on time for your appointment and give the practice adequate notice if you are unable to keep your appointment. 
  • Use the Out -of -Hours emergency service sensibly and for medical emergencies only.
  • Please respond to letters we send to you and those sent to you by the CCG or NHSE
  • Please inform us if you change your contact details, yhou can do this online
  • Don’t forget you don’t always need to see your GP for advice on coughs and other minor health problems. You can visit your local pharmacy instead.
  • Remember you don’t need a sick note if you are off work for less than seven days.You can self-certify. you can get these on the www.nhs.uk
Choose font size: A A A

Total visitors:162766 | Disclaimer