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Arnos Grove Medical Centre
269 Bowes Road, New Southgate, London, N11 1BD

‘Help us to help you towards better health’ (Updated August 2019)
Tel: 0208 368 4455
E-Mail: enfccg.arnosgrove-reception@nhs.net

There are general principles you can follow to help prevent the spread of respiratory viruses, including: washing your hands more often - with soap and water for at least 20 seconds or use a hand sanitiser when you get home or into work, when you bl

COVID-19 Guidance-Last updated 16.03.2020

Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults

Published 16 March 2020

Childhood Immunisations

Speak to your GP surgery if:

  • you think you or your child have missed any vaccinations
  • you or your child have a vaccination appointment – but you've missed it or cannot attend

They can book or rearrange the next available appointment.

It’s best to have vaccines on time, but you can still catch up on most vaccines if you miss them.

Weekly Coronavirus Update- IMPORTANT

Coronavirus Update: Please go to the practice website for weekly updates; www.arnosgrovemedicalcentre.nhs.uk

The practice leadership team met on Monday 16.03.2020 to discuss the ongoing coronavirus situation. We have considered the current risk to our patients and have concluded:

High Risk - Team members unable to support patients due to being placed in self isolation following exposure to an unconfirmed case of coronavirus.

High Risk - Increased demand for appointments from those concerned they might have coronavirus.

Moderate Risk - Patients who have a need other than suspected coronavirus struggling to contact the practice.

Low Risk - Increased number of patients of have coronavirus symptoms requiring a primary care appointment.

Low Risk - High numbers of "at risk" patients with coronavirus requiring a primary care appointment.

To enable the best possible care we are making the following changes effective from Monday 16th March 2020:

1) All patients with coronavirus symptoms will be asked to use the 111 online tool (https://111.nhs.uk/covid-19) or to call 111.

2) A text message will be sent to all patients with a pre-booked appointment asking them to call us so that you can be telephoned screened prior to coming into the practice at least an hour before your appointment.  Symptoms are fever, cough or shortness of breath, flu-like illness, body aches & looking and feeling generally unwell.

3) All patients that require a future appointment with the GP at the practice will undergo a telephone screening from the clinical team before a face to face appointment is confirmed, you will not be seen without being telephone screened.

4) We will not be booking any further face to face appointments until you are screened to protect both patients and staff for the time being.

5) Online booking of appointments will not be accepted until further notice.

Our objective is to deliver the care our patients need whilst minimising those patients who need to attend the practice face to face. This being the case, please do not attend the practice in person unless you already have appointment.

We anticipate that although over time a high percentage of our patients may well become infected, many of them will be able to self-care from the safety of their own home. We will work to make our service as available as possible to those patients who are unable to self-care and will need additional support from the practice. As the number of infected patients increase we will work to segregate those who need care for coronavirus and those who require care for another reason.

We ask all of our patients to continue to observe advice around handwashing and self-isolation. This will help to protect the most vulnerable in our community.


If you are 65 years and over or are under 65 but suffer from a chronic illness such as diabetes, asthma, cancer etc, you will be able to get a free FLU jab here at the practice. 


By having the flu jab here at your GP practice instead of the pharmacy or supermarket, you will be eligible to also receive other vaccines which you can receive at the same time such as pneumococcal to protect you from pneumonia or the shingles vaccine. This can only be done if you have your flu jab here at the GP practice and not elsewhere. 


If you want to book an appointment in advance for a flu jab please call the surgery to request this. 



Please support us by having your FLU jabs at your GP practice and not elsewhere, we will be reinvesting back into patient care which will help us to provide more services to our patients. 

GDPR (General Data Protection Regulation)

Please read the document GDPR, located under the 'Documents' tab to find out more and what this means!

Easter Opening hours

Easter Bank Holiday Weekend

The surgery will be closed Friday 10th April reopening on Tuesday 14th April 2020 at 8.00 am


When the surgery is closed, please call 111. This is a free national phone number who can provide you with advice on where and how to receive the most appropriate treatment for urgent medical needs that are not emergencies.

Practice nurse Agnes

Nurse Agnes is our practice nurse. Please call the surgery to book your appointments in advance to see our nurses.


They work full days on Mondays & Thursdays


Our practice nurse Agnes is qualified to deliver:

  • Childhood immunisations
  • Travel clinic immunisations 
  • Smear (cervical cytology) tests
  • Chronic disease management; Diabetes, Chronic Obstructive Pulmonary Disease  (COPD- respiratory disease), Asthma.
  • Woundcare and dressings
  • Stitch/ Suture removals
  • Contraceptive review services
  • Blood pressure monitoring
  • Dietary & lifestyle advice
  • Over 75 Healthchecks

PPG Meeting

Our Next PPG (Patient Participation Group) meeting will be taking place in April 2020 (date to be confirmed)


If you would like to attend this meeting and be involved or just want to know more about these meetings, please call the surgery on 0208 368 4455 so we can book your place. 


If you are interested but cannot attend this meeting, please keep an eye on the PPG section of this website, where we will feedback the items discussed.


If you feel you would like to contribute in another way and feel that coming along to the face to face PPG meetings is not for you, please contact the practice manager either by calling us or emailing us and we can take your details and consult with you via email feedback. We would always welcome your feedback to improving the patient experience. 


We are proud to say we the first GP practice in Enfield to be able to provide Skype Consultations with our doctors!


If you wish to register to have Skype Consultations, please let us know, we will ask you to fill out a consent form and provide you with information on how this works. It is really very simple and even more convenient for you!


We hope to improve our access even more by looking at innovative ways to communicate with our patients. We hope you welcome this new way of providing consultations and enjoy it as much as we have in setting it up.


Thank you for your continued support.





Our Website

Welcome to our GP Website, we hope you find it useful.


Please let us have your feedback as we would really like to hear from you!

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